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Asking your customers some simple questions takes a lot of tact. Here are some tips for making your questions easy for everyone.

Contractors should be aware that the EEOC has ruled on what is discrimination based on pregnancy before the Supreme Court has heard the case and ruled.

Miss any of our stories last week? Here’s your chance to catch up.

What’s your plan for your company when you decide to stop working? Maybe an ESOP would work. Learn what they are exactly and why they’re a good option.

Can you get sued for something an employee puts on Facebook? A court in Indiana says it’s possible. Learn what you can do to avoid social media lawsuits.

Working with older customers can take some finesse. But, if you do few simple things you will win these customers and their friends for the long haul.

The time frame you give your customers for arrival is seen as the time in which the job will start and be finished between. Learn how to manage this perception.

Teaching building owners to think of their building’s efficiency like their car’s gas mileage will help show them the value of building performance services.

Miss any of our stories last week? Here’s your chance to catch up.

The Washington D.C. of the past is no more. Instead regulations, laws, and standards that affect businesses are constantly being developed and implemented.

Every customer interaction is a sales opportunity. Learn how you can increase those sales numbers by offering some simple add-ons to every sale.

Social networking doesn’t have to be on a national level. Here are some tips for using local, private networks to promote your company by being the expert.

Contractor Dan Foley shares how to better explain hydronic systems to your customers to reduce confusion and call backs.

Miss any of our stories last week? Here’s your chance to catch up.

In these litigious times, contractors need to make sure they are staying on the right side of the law. Here is the latest lawsuit to be aware of when hiring employees.

Referrals for home performance are extremely important, because it adds credibility to what you are offering. Learn how to get your customers to refer you more.

If you haven’t started planning for 2015 you’re starting to fall behind. Get some insight from top contractors about how to plan and budget for next year.

In the July issue of IE3 Magazine, we talk to contractors about how to make the special dynamics of a family business work without destroying the business or the family, plus lots more!

Looks may not be everything, but when it comes to presenting a positive image of your company, good grooming is […]

Miss any of our stories last week? Here’s your chance to catch up.