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Tech Challenge – January 2022

A frozen food case utilizing HFC R-404A with a TXV metering device (and receiver) has a customer complaint of “warm […]

A Maintenance Plan for Your Business

We all know that regular maintenance of important home systems ensures system efficiency and extends equipment life. That’s why we […]

November Tech Challenge— Answer

A commercial rooftop utilizing R-410A with a TXV feed device has a customer complaint of insufficient cooling. The symptoms confirm inadequate cooling and the compressor appears to be short cycling. What […]

Designing Training Programs That Work

As a Trainer, Business Coach and Entrepreneur for the last 28 years, plus working as a training manager for one […]

Managing Expectations: Set the Table

Managing expectations is a big part of making customers happy. When it comes to an HVAC system conditioning a home, taking the time to prep end–users can go a long way. The paragraph […]

ACCA 2022: More Than Just a Conference

Do you want to connect with the ACCA community and learn about the most up-to-date ideas, tactics, and best practices? […]

Corporate Partner Spotlight: Providing Solutions With the Chemours Company

With a 200-year history in chemistry, Chemours has been providing solutions and innovative products through changes in tech, the turn of the century, and a global pandemic. What’s their secret […]

Tech Challenge — November 2021

A commercial rooftop utilizing R-410A with a TXV feed device has a customer complaint of insufficient cooling. The symptoms confirm inadequate cooling and the compressor appears to be short cycling. […]

The Importance of Strengthening Our Workforce

I want to discuss an issue critical to the entire industry: attracting and retaining skilled workers. Workforce development has been […]

Teamwork and Synergy

One of my first clients was a commercial real estate developer who managed 103 million square feet of industrial and […]

EPA Finalizes First Rule on HFC Phasedown, Non-Refillable Cylinder Ban

The American Innovation and Manufacturing (AIM) Act of 2020, which was signed into law by President Trump last December, mandates […]

Thirteen (13) Things NOT to Do on A Service Call! Part 3

Over the last few issues, we’ve covered the first seven of 13 things not to do on a service call. […]

September Tech Challenge — Answer

A medium temperature beer cooler utilizing R-134a with a TXV metering device and liquid receiver, has a customer complaint of warm beer. The symptoms at the convenience […]

Scorpion Cares, and So Should You

From giving back to those in need to providing the HVACR industry with priceless digital marketing tools and support, it’s no surprise […]

The Other Side of Fear

Company owners sometimes struggle with terminating long-term employees, especially those who serve in a management capacity. The fear of not knowing […]

ACCA Fights EPA’s Proposed Ban on Disposable Cylinders Under AIM Act

This summer ACCA submitted an official comment to the Environmental Protection Agency (EPA) opposing the agency’s proposed ban on the import, production, and use of non-refillable […]

Tech Challenge – September 2021

A medium temperature beer cooler utilizing R-134a with a TXV metering device and liquid receiver, has a customer complaint of warm beer. The symptoms at the convenience […]

How Do I Combat the Amazon Effect?

Today, there is a growing number of consumers that are spending their time and money online with retailers such as Amazon and eBay. Founded in 1994, Amazon is said to […]

Tech Challenge – July 2021 Answer

An installed split A/C system utilizing R-410A with a fixed orifice metering device has a customer complaint of “insufficient cooling.” The symptoms […]

A Recipe for Disaster — Chemical Hazards in the Workplace

Take a minute to evaluate your workplace for chemicals that you use on a regular basis. Even if you use chemicals for your job frequently, […]

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