Matt, What Should Be Included on an Invoice?
Want to know what should be included in an invoice? Find out what to include in your invoices in this edition of “HVAC Skill Builder!”
Technical Tips
Tech Tip: Come On! You Can Just Add a Ton, Can’t You?
We should always avoid oversizing, but it can be even more critical in humid climates where air conditioners operate with a wet coil. However, occasionally, I said yes. But the customer had to agree to a few things first.
Matt, How Do You Check a Dual-Run Capacitor Under Load?
Want to know how to check a dual-run capacitor under load? Find out how to calculate microfarads in this edition of “HVAC Skill Builder!”
Matt, How Do You Calculate the Target Superheat of a Residential Air Conditioner and Heat Pump?
Want to know how to calculate the target superheat of a residential air conditioner and heat pump? Find out how in this edition of “HVAC Skill Builder!”
FREE Webinar! Carrier Service Tools: Ductless and VRF
Join Carrier for a free webinar covering all the service tools and software to effectively troubleshoot and diagnose Carrier 2pipe VRF, Toshiba Carrier 3 Pipe VRF, and Carrier Ductless equipment.
Hey Ed, Is It Better to Size up or Down When It Comes to Ductwork?
Want to learn when you need to size up or down with ductwork? Learn how to keep the velocity down in this edition of “Hey Ed!”
Matt, Do You Have Any Opinions on Monthly Billing Versus Annual Billing for Maintenance Membership Programs?
Want to know about monthly billing versus annual billing? Find out which one works better for the technician and customer in this edition of “HVAC Skill Builder!”
Hey Ed, Do You Like Your Ducts Kinky?
Trying to find out the proper amount of sag when installing ducts? Find out how to use Manual D in this edition of “Hey Ed!”
Announcing ACCA Quality Installation with measureQuick!
ACCA is proud to announce ACCA Quality Installation with the measureQuick app. Learn more and receive a complimentary QI certificate in this blog.
Matt, How Do I Get the Dispatcher to Help the Tech Collect Payment When the Job Is Done?
Want to learn how to get the dispatcher to help collect payment? Learn how to let the customer know there will be a charge in the edition of “HVAC Skill Builder.”
Hey Ed, What Is the Most Appropriate Velocity Moving Across a Filter Grill?
Want to find the best velocity moving across a filter grill? Find out what Manual D says about velocity in this edition of “Hey Ed!”
Matt, How Do I Get the Dispatcher to Set Expectations for the Customer?
Want to learn how to get dispatchers to set proper expectations? Learn how to ask high-level questions during the scheduling call in this edition of “HVAC Skill Builder!”
Hey Ed, Are There Parts of the Country Where They Have Air So Dry That We Never See Water Collecting in the Drain Pan of the Indoor Coil?
Are there some parts of the country that are so dry they require extra maintenance? Find out about dry sections in this edition of “Hey Ed!”
Matt, What Are the Best Practices for Tagging Warranty Parts and Labor?
Want to learn the best practices for tagging warranty parts and labor? Learn how to properly tag parts in this edition of “HVAC Skill Builder!”
Hey Ed, What Does Friction Rate Really Stand For?
Want to learn what friction rate really stands for? Find out about the rate of friction in this edition of “Hey Ed!”
Matt, How Do You Deal With a Customer That Wants an Itemized Breakdown?
Want to learn what to do in the event a customer wants an itemized breakdown? Find out how to handle this situation in this edition of “HVAC Skill Builder!”
Hey Ed, Will a Furnace With a Three-Ton Drive Really Move Three Tons of Air?
Want to learn if a furnace with a three-ton drive can really move three tons of air? Learn more about airflow resistance in this edition of “Hey Ed!”
Matt, How Do I Talk to a Tech About Collecting at the End of the Job?
Want to learn how to talk to a technician about collecting at the end of a job? Find out how to properly request payment in this edition of “HVAC Skill Builder!”
Hey Ed, Is There a Way to Size a Duct Without Calculating a Friction Rate?
Want to find out how to size a duct without calculating a friction rate? Find out how to use Manual D to calculate in this edition of “Hey Ed!”
Matt, How Do I Talk to a Tech About Keeping Their Truck Clean?
Want to know how to talk to your employees and technicians about keeping their work vehicles clean? Find out how to in the edition of “HVAC Skill Builder!”
