Technical Tips

Want your call takers to know how to ask the client about payment for service calls? Find out when to ask your clients In this edition of “HVAC Skill Builder!”

Want to know how to leave information behind for your clients? Find out how to leverage third-party information in this edition of “HVAC Skill Builder!”

Want to know how to use the Form Method when speaking to customers? Find out how to speak about safe topics in this edition of “HVAC Skill Builder!”

Want to learn about Matt’s analogy for IAQ? Find out Matt’s meaning for Investigate, Asses, and Quote in this edition of “HVAC Skill Builder!”

Want to know if you should invite your client along when making a system diagnosis? Find out why this is the right choice in the edition of “HVAC Skill Builder!”

Want to know how many recommendations to give your customer? Find out how to give meaningful recommendations in this edition of “HVAC Skill Builder!”

Want to know how often static pressure should be checked? Find out how often in this edition of “HVAC Skill Builder!”

Want to know whether or not to add gauges to an AC system during inspections? Find out why you shouldn’t in the edition of “HVAC Skill Builder!”

Want to know about the Form Method? Learn about Family, Occupation, Recreational Activities, and Material Possessions in this edition of “HVAC Skill Builder!”

Want to know if you should park in a customer’s driveway? Find out how to take the proper precautions in this edition of “HVAC Skill Builder!”

Should your company have a safety policy in place? Find out how to properly protect your business in this edition of “HVAC Skill Builder!”

Want to know about the ABCs of Air Conditioning? Find out about Air Before Charge and properly checking the airflow in this edition of “HVAC Skill Builder!”

Want to know where the .1 friction rate comes from? Find out about the importance of ACCA’s Manual D in this edition of “HVAC Skill Builder!”

Want to long how long a one-system maintenance tune-up takes? Find out the procedure and time in this edition of “HVAC Skill Builder!”

Want to know how to respond to a customer that asks the technician to do the repair or replacement work on the side? Find out in this edition of “HVAC Skill Builder!”

As an HVAC technician, you can increase your earnings by suggesting hard start kits to your clients. These kits are cost-effective and straightforward to install, and they significantly enhance the starting efficiency and dependability of air conditioning and heat pump units. This article will explore the advantages of hard start kits and how they function.

Want to know how to respond to a customer that says they know the part they need; they just want a price? Find out in this edition of “HVAC Skill Builder!”

Want to know how to respond to a customer that wants a price when no technician has assessed the problem? Find out in this edition of “HVAC Skill Builder!”

Want to know how to handle a customer that doesn’t want to pay the service call charge? Find out in this edition of “HVAC Skill Builder!”

Want to know what to do when the customer wants to think about it? Find out how to talk to the customer in this edition of “HVAC Skill Builder!”