Hey Ed, Is It Better to Size up or Down When It Comes to Ductwork?
Want to learn when you need to size up or down with ductwork? Learn how to keep the velocity down in this edition of “Hey Ed!”
Technical Tips
Matt, Do You Have Any Opinions on Monthly Billing Versus Annual Billing for Maintenance Membership Programs?
Want to know about monthly billing versus annual billing? Find out which one works better for the technician and customer in this edition of “HVAC Skill Builder!”
Hey Ed, Do You Like Your Ducts Kinky?
Trying to find out the proper amount of sag when installing ducts? Find out how to use Manual D in this edition of “Hey Ed!”
Announcing ACCA Quality Installation with measureQuick!
ACCA is proud to announce ACCA Quality Installation with the measureQuick app. Learn more and receive a complimentary QI certificate in this blog.
Matt, How Do I Get the Dispatcher to Help the Tech Collect Payment When the Job Is Done?
Want to learn how to get the dispatcher to help collect payment? Learn how to let the customer know there will be a charge in the edition of “HVAC Skill Builder.”
Hey Ed, What Is the Most Appropriate Velocity Moving Across a Filter Grill?
Want to find the best velocity moving across a filter grill? Find out what Manual D says about velocity in this edition of “Hey Ed!”
Matt, How Do I Get the Dispatcher to Set Expectations for the Customer?
Want to learn how to get dispatchers to set proper expectations? Learn how to ask high-level questions during the scheduling call in this edition of “HVAC Skill Builder!”
Hey Ed, Are There Parts of the Country Where They Have Air So Dry That We Never See Water Collecting in the Drain Pan of the Indoor Coil?
Are there some parts of the country that are so dry they require extra maintenance? Find out about dry sections in this edition of “Hey Ed!”
Matt, What Are the Best Practices for Tagging Warranty Parts and Labor?
Want to learn the best practices for tagging warranty parts and labor? Learn how to properly tag parts in this edition of “HVAC Skill Builder!”
Hey Ed, What Does Friction Rate Really Stand For?
Want to learn what friction rate really stands for? Find out about the rate of friction in this edition of “Hey Ed!”
Matt, How Do You Deal With a Customer That Wants an Itemized Breakdown?
Want to learn what to do in the event a customer wants an itemized breakdown? Find out how to handle this situation in this edition of “HVAC Skill Builder!”
Hey Ed, Will a Furnace With a Three-Ton Drive Really Move Three Tons of Air?
Want to learn if a furnace with a three-ton drive can really move three tons of air? Learn more about airflow resistance in this edition of “Hey Ed!”
Matt, How Do I Talk to a Tech About Collecting at the End of the Job?
Want to learn how to talk to a technician about collecting at the end of a job? Find out how to properly request payment in this edition of “HVAC Skill Builder!”
Hey Ed, Is There a Way to Size a Duct Without Calculating a Friction Rate?
Want to find out how to size a duct without calculating a friction rate? Find out how to use Manual D to calculate in this edition of “Hey Ed!”
Matt, How Do I Talk to a Tech About Keeping Their Truck Clean?
Want to know how to talk to your employees and technicians about keeping their work vehicles clean? Find out how to in the edition of “HVAC Skill Builder!”
Hey Ed, What’s Your Favorite Hvac Tool and Why?
Want to know about Ed’s favorite tool and why? Find out all the benefits of the Digital Hygrometer in this edition of “Hey Ed!”
Matt, How Do I Present Options to the Customer?
Want to know how to present options to your customer? Find out how to provide service options to your customers in this edition of “HVAC Skill Builder.”
Hey Ed, What’s the Smallest Size Room That Requires a Supply?
Want to know the smallest room size that requires a supply? Find out to leverage Manual D in this edition of “Hey Ed!”
Matt, How Do I Explain That Consistency Is Key?
How do you explain to your that consistency is key? Learn how to ensure all your technicians are on the same page in this edition of “HVAC Skill Builder!”
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Testing a Furnace’s Hot Surface Ignitor
A hot surface ignitor is a key factor in furnace systems as it helps ignite the burner flame. Read this blog to learn troubleshooting and maintenance tips.
