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How to talk furnace safety and performance with homeowners — without scaring them
When homeowners hear the words gas furnace, their minds often jump to the worst-case scenario. Carbon monoxide, cracked heat exchangers, “dangerous flames,” and internet horror stories can make even a routine tune-up sound frightening. As professionals, we walk a fine line: we must communicate safety issues clearly and honestly—without creating unnecessary alarm or sounding like we’re upselling fear.
Remote diagnostics and connected equipment are reshaping how contractors approach service calls. Jacob Wright, Diagnostics Support Engineer at Trane Technologies, […]
When traditional marketing channels aren’t enough, contractors can tap unconventional lead sources by partnering with businesses that serve the same customers. During […]
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Setting realistic expectations for HVACR performance: educating clients for efficiency and comfort
When customers expect their system to handle heat loads it was never sized for, complaints start rolling in. Explaining why their system can’t exceed its designed capacity helps customers understand realistic performance limits and manage their expectations. Here’s how to inform customers so they know their system’s capabilities and limitations.
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And the engineer said…..
While attending ACCA 2025 at the Kalahari Resort in Texas this past March, I was asked a question that comes up often. The question focused on adding extra BTUs to the calculated heat gain to account for what was described as “additional loads.”
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Manual D® or duct design: How are you calculating airways?
Something I’ve observed for quite some time, but it seems to need more attention lately, is how we are actually sizing airways— commonly referred to as ductwork. I appreciate when people say they’re using the Manual D® process when discussing duct designs.
It’s crucial to recognize that CO poisoning is entirely preventable. This blog aims to empower you with knowledge about CO, its symptoms, and practical measures to protect yourself and your loved ones.
Check out these tips from the U.S. EPA New England regional office to help you navigate the winter months with a focus on cleaner, healthier, and more cost-efficient heating options.
Join Pearl Certification and Clover for an in-depth conversation on the what, how, and why, plus action steps on using the IRA to catalyze business growth.
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Testing a Furnace’s Hot Surface Ignitor
A hot surface ignitor is a key factor in furnace systems as it helps ignite the burner flame. Read this blog to learn troubleshooting and maintenance tips.
The current NEC code requires GFCIs to be installed on outdoor HVAC systems, which is causing tripping. Read this blog to see how ACCA is taking action.
While everyone knows that HVAC equipment generates condensation, not everyone is aware of the removal and potential problems associated with it. This article serves as an in-depth guide to understanding condensation.