Customer Service 101: How to Handle the Phone Ringing Off the Hook
The phone is ringing constantly, there’s a line of calls waiting, and customers are losing their patience. The positive side […]
Welcome To The ACCA HVAC Blog!
The ACCA HVAC Blog is focused on helping professional contractors run smarter, better businesses. Led by contractors themselves, who know firsthand the technology and cultural changes that are transforming old-school trades into a high-tech, dynamic, and driven industry. ACCA HVAC Blog is where forward-thinking contractors go for daily content to feed their passion for success.
How Do I Promote Diversity, Equity, and Inclusion?
Did you know that the United States is diversifying faster than predicted? A recent census project shows that racial minorities […]
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Rep. Williams Introduces Bill to Offset High Costs of Energy Efficiency Systems
On Tuesday, Congressman Roger Williams introduced the Incentivize Residential Energy Efficiency Act, which would make the Section 25C tax credit permanent.
RYNO Strategic Solutions Gets To The Point With ACCA
ACCA has a long history of partnering with marketing companies, but none have come on the scene with as much […]
XOi Announces Data-driven Collaboration with Carrier
HVAC industry pioneer and AI-based field services solutions provider empower contractors to deliver more efficient, convenient customer experience. XOi Technologies, […]
Promoting Mental Health Awareness in the Workplace
Since May is Mental Health Awareness Month, it is the ideal time to address the topic of mental health awareness […]
Cybersecurity Expert Nick Espinosa to Present at ACCA’s Fall Meetings
The Colonial Pipeline ransom attack, where one of the largest pipelines in the United States was taken, led seventeen states […]
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Does My Company Have to Report Injuries to Our Worker’s Comp Carrier?
Find out if your HVAC business can lawfully terminate an employee for falsifying the date that an injury happened from ACCA’s LegalTools Counsel, Brooke Duncan III.
Introducing the Toolshed
Live, daily training for your field technicians Your techs are your most valuable asset — when they thrive, your business […]
Working In Heat
After a long, gray winter, the sun is shining, the birds are chirping, and the mercury is rising — and rising, and rising. For […]
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DOL Rescinds Trump Administration’s Independent Contractor Rule under FLSA
The uncertainty looming over the Independent Contractor Rule as a result of the change in administrations has ended after the Biden administration’s Department of Labor (DOL) rescinded the Trump administration’s Independent Contractor Rule under the Fair Labor Standards Act (FLSA).
Unlocking the Benefits of Key Person Coverage
Article originally appeared here. Even before the pandemic, remote and online methods of education and training had begun to make […]
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EPA Issues Proposed Rule Under AIM Act
As a first step toward the goal of reducing hydrofluorocarbon (HFC) production and consumption by 85 percent over the next 15 years under the American Innovation and Manufacturing (AIM) Act, the Environmental Protection Agency (EPA) has issued a proposed rule that establishes a baseline for HFC consumption and production allowances.
Paying Employees For Time Spent on Social Media
Question: If an employee, particularly an hourly paid employee, receives and responds to e-mails and/or texts on his/her time after […]
Service, Success, and Grit
As the situation surrounding COVID-19 improves thanks to the vaccine and other factors, I am finding a considerable demand for in-person training. Most recently, I […]
Legislative Update from ACCA
The 117th Congress is now in full swing, and ACCA is busy advocating for (and against) legislation that will impact contractors and small businesses […]
Employee Empowerment is HB McClure’s Secret to Success
HB McClure located in Harrisburg, PA started off as a family owned business founded in 1914. Throughout the century, McClure has operated […]
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ACCA Pushes Congress for Career and Technical Education Funding in FY22
Learn more about how ACCA addressed its members’ #1 legislative priority (workforce) by urging Congressional leadership to support greater funding for the Carl D. Perkins Career and Technical Education Act (Perkins) in Fiscal Year (FY) 2022.
Women in the Trades: A Vast, Neglected Resource
Article originally appeared here. No discussion of self-help recruiting would be complete without considering the advice Abigail Adams gave to […]
When Disaster Strikes Your Electrical Systems
Electricity is vital to our world and businesses, and our reliance on electrical systems creates a risk. Could you continue […]
