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IE3 The Week of February 28: Here’s What Happened

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Hello! Hello? Do you use automated answering systems or do you have a live person answer your phone? How your phones are answered can have a huge impact on your customers satisfaction. Tom Grandy explains how in his most recent IE3 article. Read it.

Market to me! Are you targeting your market to women? You should be! IE3 looks at some great ways you can reach the female population, so when they need your services they can find you. Read it.

It really does matter. Do you know why ACCA matters? Incoming Chairman Steve Lauten of Total Air & Heat shares his thoughts on why ACCA is so important to not only contractors, but the industry as a whole. Read it.

Safety first! Safety in the workplace should be a top priority. So, IE3 spoke with ENCON Mechanical, a 2015 ACCA Safety Excellence Award Winner, to find out how they put safety at the forefront in their company. Read it.

Can you check? Many companies like to do background checks as part of the hiring process. However, a contractors asked if they could do them annually and IE3’s Legal Expert, Brooke Duncan, has the answer. Read it.

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