Working With Customers Who Speak Other Languages
We live in a diverse society that speaks many languages. IE3 looks at what you can do to make customers who don’t speak English have a great experience.
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The ACCA HVAC Blog is focused on helping professional contractors run smarter, better businesses. Led by contractors themselves, who know firsthand the technology and cultural changes that are transforming old-school trades into a high-tech, dynamic, and driven industry. ACCA HVAC Blog is where forward-thinking contractors go for daily content to feed their passion for success.
We live in a diverse society that speaks many languages. IE3 looks at what you can do to make customers who don’t speak English have a great experience.
Selling your business is one option that you may want to seriously consider when you are planning your exit from the company.
Legal Expert, Brooke Duncan, tackles another question about paying employees in his latest Legal Toolbox.
Fit to work. Do you have a screening process in place to ensure that potential hires are fit to perform […]
Brian Kraff shares three tips for getting your website to make your phones ring off the hook.
Building Science Expert, Allison Bailes explains why shading your condensing unit doesn’t really improve efficiency.
Ensuring that new employees can meet the physical demands of the job helps lower the chances of on-the-job injuries and worker’s comp claims.
Work injuries can be costly for employers, but what happens when an employee doesn’t report it right away? IE3 explains.
Miss any of our stories last week? Here’s your chance to catch up.
There are a lot of changes coming for energy policy and how these policies are drafted are changing, too. Charlie McCrudden has all the details.
ACCA always receives questions about when employees time on the clock begins and ends. Brooke Duncan tackles another one of these tough questions.
Customer service is like long distance running, you have to capitalize on momentum to conserve energy for when it’s needed.
Home performance consists of many different things to improve homes. Contractor, Mark Pippin explains why you need to share all the options with customers.
A new executive order may cause you to have to give paid sick leave when working on government contracts. ACCA’s Hilary Atkins has the details.
Miss any of our stories last week? Here’s your chance to catch up.
The key to successful commercial sales is asking qualifying questions. James Graening explains how to develop strong qualifying questions for your meetings.
ACCA received another question about salaried versus hourly employees that IE3 is tackling.
Dan Welklin explains why it’s OK to be spoiled rotten when it comes to comfort.
There are new credit card compliance rules that you need to be aware of as a business owner. ACCA’s Hilary Atkins has the details.
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