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IE3 The Week of August 9: Here’s What Happened


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What’s next? This is a question that gets asked a lot in terms of refrigerants and it’s going to be a hot question in the coming 12 months, too. So, ACCA’s Charlie McCrudden has all the details on what you can expect in terms of HCFC, HFCs, and hydrocarbons. Read it.

Get compliant and stay there. With all the breaches with credit cards in the past 24 months, there have been many changes. There are new requirements for processing credits…are you in compliance with them? If you aren’t sure what you need to be doing, ACCA’s Hilary Atkins has the details in her latest article. Read it.

Be spoiled. When it comes to comfort, being spoiled isn’t a bad thing. Well that is what contractor Dan Welklins says. In his latest article, he explains why giving you customers what they want will make them happier and will boost your home performance business. Read it.

The first meeting. It’s really the most important meeting when it comes to commercial sales. So, you need to have some qualifying questions ready to ask the potential new client. Commercial sales expert, James Graening, shares how you can do this, so you get the most out of the meeting. Read it.

Pros and cons. When it comes to salaried vs. hourly pay, there are some advantages and disadvantages to both. The issue is you can’t just choose willy nilly which you want your employees to be. ACCA’s legal expert, Brooke Duncan explains in his latest legal toolbox. Read it.

melissa.broadus@acca.org

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