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IE3 The Week of May 29: Here’s What Happened


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Listen up! Are you listening to your customers? No, really listening, so that you can give them the best service. Steve Cosica of Coscia Communications explains how most people stop listening and what you can do to get back on track and stay there. Read it.

Active or not? Do you sit on the sidelines and wait for things to happen? Or do you get involved and make sure things happen? Contractor Rhett Prosser of Waccamaw Heating and Cooling shares why you need to get involved and how it has changed his business. Read it.

Keep a record. OSHA released a new recordkeeping rule and contractors need to prepare for it to go into effect on July 1, 2017. ACCA’s Hilary Atkins has the details that you need to know about the new rule. Read it.

Alternate choice. Are alternative fuels a good idea for your vehicles? IE3 looks at the options you have and the pros and cons to each. Read it.

Changes are a coming. The refrigerant market is changing and it will continue to change. ACCA’s Don Prather explains what the future refrigerants will look like and how they will effect your business. Read it. 

melissa.broadus@acca.org

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