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IE3 The Week of December 27: Here’s What Happened

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Who will win? Google, Amazon, Angie’s List…Oh my! These internet giants are making a splash in the home services field. What does this mean for contractors? IE3 talked with some top contractors to find out. Read it.

Looking ahead. What should you expect for social media in 2016? Market Hardware’s Brian Kraff clues you in as 2015 ends. Read it.

Service with a smile. Having outstanding customer service is a key component to your success. IE3 has four tips to ensure that you are providing this to every customer.  Read it.

Fix it. The Affordable Care Act continues to be one of the most confusing laws for small businesses. So, IE3 is looking at a change that effects those companies with 51 – 100 employees that should help them save some money in 2016. Read it.

It’s a killer. The cost of getting new customers can be eight times that of keeping a current one. So, why is it that it seems that keeping them is so hard? IE3 explains the five things you are doing that is killing repeat business and shares tips for fixing the problem. Read it.

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