HVACR done right: How technicians can sell quality over price
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There’s an old saying that “the bitter taste of poor quality lingers long after the sweet taste of low price is forgotten.” This rings especially true in the HVACR industry, where technicians often compete against low-cost providers who cut corners to win business.
Manager of HVACR Education at Air Conditioning Contractors of America
Matt Akins is ACCA's Manager of HVACR Education. He can be reached at matt.akins@acca.org or 703-824-8867.
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Posted In: Aside, Customer Service, Money, Quality Standards
