Discover the Risks of Terminating an At-Will Employee
This article originally appeared here. The Question of the Month is provided by Enquiron®, a company wholly independent from Federated […]
Management
How to Develop Core Values and a Business Plan for Your Home Services Business
Congratulations! You are a business owner, for good and bad. Maybe you are just opening up shop, or you’re looking to move […]
HR Question of the Month — Termination Letter Required?
This article originally appeared here. The Question of the Month is provided by Enquiron®, a company wholly independent from Federated […]
Battling Inventory Shortages in the Trades
3 Ways To Combat Extended Lead Times & Backordered Equipment For decades, manufacturers and developers in various industries have adopted […]
Sponsored Content: Let RevLocal Take the Pain Out of Your HVAC Co-Op Program
Over 50% of businesses owners do not take advantage of all their co-op funds. If you’re a contractor that services […]
Advancing the Hispanic Community + Our Workforce
National Hispanic Heritage Month runs from September 15 to October 15, which means now is the perfect time to explore […]
Sponsored Content: The First Step of Successful Recruiting
As a home service contractor, you’ve probably heard the mantra “always be recruiting” more times than you’d like to think […]
Technician Accountability + Your Bottom Line
How To Utilize Technology To Improve Employee Engagement and Move Your Business Forward No matter the industry, perhaps the most […]
How Contractors Can Secure the Future of HVACR
While the Covid-19 pandemic paused in-person learning for schools across the country, Career and Technical Education (CTE) programs in high […]
How Streamlining Your Processes Impacts Your Bottomline
If you’re operating a business, you know how critical developing standard operating procedures and processes is to keeping things running […]
Sponsored Content: 5 Rules for Making a Strategic Business Plan
You’ve already got a company. Now you need a strategic business plan. Why? A strategic business plan is a map […]
Don’t Fake It: Why You Need Authentic Online Reviews Now More Than Ever
Online reviews play a pivotal role in your ability to acquire new customers. If you’re starting a new business or […]
How To Grow Revenue and Improve Customer Service with Live Chat & Text
Did you know? An astounding 58% of Americans say they’ll switch companies due to poor customer service. People expect to have a great […]
Is There a New Phishing Attack Through Word Documents?
From Amazon phishing scams to Google Docs phishing scams, it is starting to feel like the internet is a very […]
Three Keys to Hiring and Attracting HVAC Talent
The HVAC industry has always faced challenges recruiting and retaining talented comfort advisors and technicians. The past year and a […]
What Do I Do When a Customer Doesn’t Pay?
When you’re in a restaurant catching up with friends, the get-together normally starts with excitement and entertainment. However, once the […]
A Guide to Diversity and Inclusion for Business Owners
The world around us is evolving rapidly before our eyes, and these changes affect our businesses in ways that reach […]
What Should I Do to Diffuse an Angry Customer Over The Phone?
It’s just an average day at work when all of a sudden, you hear the sound of a ringing phone. […]
Customer Service 101: How to Handle the Phone Ringing Off the Hook
The phone is ringing constantly, there’s a line of calls waiting, and customers are losing their patience. The positive side […]
How Do I Promote Diversity, Equity, and Inclusion?
Did you know that the United States is diversifying faster than predicted? A recent census project shows that racial minorities […]
