It’s just an average day at work when all of a sudden, you hear the sound of a ringing phone. […]
Category: Customer Service
Over my relatively long life, I have learned a few things. Some things were learned by reading, or through training, while many others were […]
Customers’ interest in cleaner air continues to grow as they become savvier about how and what they breathe impacts their health and daily living.
Does your business offer preventative maintenance contracts to homeowners? A maintenance or service agreement should always be a part of […]
Having high customer hold times is a lose-lose situation for businesses and their customers. Discover these nine tips that will […]
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