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When customers expect their system to handle heat loads it was never sized for, complaints start rolling in. Explaining why their system can’t exceed its designed capacity helps customers understand realistic performance limits and manage their expectations. Here’s how to inform customers so they know their system’s capabilities and limitations.

Community engagement is vital for HVACR companies because it builds trust, raises awareness, generates leads, creates customer loyalty, and helps you stand out. Here’s a guide to help you plan effective outreach events for better community engagement.

Heat pumps may not be the golden child of the federal government like they were under President Biden, but that hasn’t put a dent in their popularity with everyone else. See why heat pumps continue to gain traction and what to expect as we head into 2026.

Successful contractors who attended ACCA 2025 are sharing proven strategies to reduce churn rates, turning customer complaints into competitive advantages and transforming one-time service calls into decades-long relationships.

I have mixed feelings about ChatGPT — so I asked it directly. ChatGPT said: That’s a fair and important question. The honest answer is: you can trust ChatGPT for many things, but not everything. Here’s a breakdown:

ACCA’s Government Relations Committee gathered 1,100+ contractor comments to select four priority issues and 12 federal solutions.

The newest edition of ACCA Now Magazine is now available online for members. Inside, you’ll find: Meet your 2025 Commercial Contractor of the Year Heat Pumps Surge Ahead: What HVACR contractors need to know How Ray O. Cook uses ACCA QI Certificates to prove their quality ACCA’s policy priorities – developed by contractors, delivering for contractors Can you trust ChatGPT?

It started with a member’s question: “How do I know if there’s silicone in my A2L press-connect O-ring seals—and why is the EPA warning me about it?” That question sent us down the rabbit hole. What we found buried in the EPA Section 608 training materials is a blanket warning against silicone O-rings in mechanical fittings for A2L refrigerants.

This year, the HVACR industry entered a new chapter as manufacturers moved away from R-410A and begin releasing equipment designed for A2L refrigerants like R-454B. For contractors, this shift is not just a regulatory requirement, it’s a chance to strengthen customer relationships, differentiate your business, and capture new market opportunities. 

When ducts are sweating and customers complain about feeling sticky despite running the AC, the dew point gives you the answer.

If moist air is lighter than dry air, basement dehumidifiers seem to defy basic physics. A contractor’s simple question reveals a complex building science principle in this members-only exclusive.

ENERGY STAR’s future has been uncertain since May, when the Environmental Protection Agency (EPA) announced plans to shut down or privatize the program as part of a broader rollback of energy-efficiency standards. Now, Congress is stepping up to defend the program.

The energy efficiency tax credits that have been driving premium system sales are about to disappear. Here’s what contractors can do to take advantage of these incentives before they’re gone.

Energy-efficient home construction just got a reprieve. Contractors working on qualifying projects under the 45L tax credit have more time to complete work before the federal incentive disappears. 

Two major education funding changes in President Trump’s new tax law open opportunities for HVACR contractors that didn’t exist before. Families can now use college savings accounts for trades training, and federal grants will cover short-term certification programs starting in 2026.

President Trump signed his “one big, beautiful bill” into law on July 4 after a nail-biting final push in the House. Here’s how HVACR contractors can expect its changes to affect their businesses.

Jeff Stewart from Trane Technologies, an ACCA Premium Strategic Partner, presented exclusive field data at ACCA’s May Codes and Coffee session, showing how thousands of variable capacity systems actually perform in homes across America.

While attending ACCA 2025 at the Kalahari Resort in Texas this past March, I was asked a question that comes up often. The question focused on adding extra BTUs to the calculated heat gain to account for what was described as “additional loads.”