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Sponsored Content: Rise Above the Competition and Dominate Your Market

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BDR’s Dealer Direct program allows you to hold BDR training at your place of business. You will have a unique opportunity to gain a competitive advantage by training your entire team at the same time on leading strategies and tactics to drive company profits and improve employee and client satisfaction. All classes qualify for N.A.T.E. continuing education hours.
• Have complete access to a BDR trainer and their expertise
• Take your whole company forward and get your entire team excited
• Improve internal and external communication
• Implement an accessory program
• Boost profits
• Increase employee retention and morale
• Save on travel costs
• Complete N.A.T.E. Continuing Education Hours
Classes Available

TOP GUN INSTALLER EXCELLENCE: Closing the Loop is a two-part class with Owners and Installation personnel attending both Day 1 and Day 2 and Salespeople coming on Day 2 only. On Day 1, Installers will learn how to perform their job better, understand the importance of customer satisfaction, and develop the skills to advance in their profession, which will increase their job satisfaction. On Day 2, attendees will work through a series of breakout exercises to learn how to work together to improve customer satisfaction and generate referrals.

Approved for 16 hours of NATE Continuing Education Hours

TOP GUN TECHNICIAN EXCELLENCE: Beyond Diagnostics is a two-day team building class that will provide service Technicians with the “soft” tools to perform their job better. Through a series of breakouts, Technicians will develop improved customer communication skills, learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help Technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company.

Approved for 16 hours of NATE Continuing Education Hours

DUCT DESIGN FOR PROFIT & EFFICIENCY – Attendees will learn how to correctly design a residential duct system using ACCA’s Manual D to save money and labor. This class also looks at duct design from a profit view point. Attendees will develop templates and short cuts to correctly design systems in half the time and install each job faster.

Approved for 16 hours of NATE Continuing Education Hours

LABOR MANAGEMENT RETAIL FOCUS teaches your team the opportunity cost of a lost labor hour, as well as how to leverage your existing crews into the most productive and efficient revenue and referral generating team possible. Attendees will also learn the soft skills that will help them ensure satisfied customers and generate valuable referral leads as they complete high quality installations. After completing this course, you and your team will have the knowledge to become the chosen company to work for in town, attracting the best Installers as employees.

Approved for 16 hours of NATE Continuing Education Hours

“We loved both of our Top Gun onsite trainings that we did this year. During the Top Gun Installer Excellence training, it was a little strange for everyone being in the same class together. It took time for everyone to open up. But, once day two rolled around, we started getting a lot more input from the installers. We got a few things implemented right away. We had the installers and salespeople talk together about what the salespeople could do on their notes and checklists to make the installer’s job easier. We were able to tweak that list quickly and get buy in from everyone as to why! This one was huge.

In our Top Gun Technician Excellence training, we were also able to implement a lot of new things. We did a great value building exercise on accessories. We had technicians and salespeople work together and role play. They worked back and forth “selling each other” on accessories. We have started working on service call procedures as well for all the different things we work on. This will take time, but we have gotten the ball rolling!
Both trainings were very good for learning, but also team building. We all enjoyed them both very much and I would highly recommend it to everyone!”

Owner, Holtzople Heating & Air Conditioning

This class was excellent. Dave was a great instructor and kept it interesting the entire time. I truly don’t feel anything was missed in this class, it covered literally everything we should know to exceed as a company and technician. I would recommend the class to anyone!!

Service Technician, Lakeside Service Company, Inc.

Contact Candy Cunningham today!
• 206-870-1880 ext. 3015

Candy Cunningham

Posted In: Sales & Marketing

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