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IE3 The Week of October 4: Here’s What Happened

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Sound the alarm! You’ve likely heard about Amazon and Google rolling out online home services programs. Are you worried about them yet? Maybe you should be and maybe you shouldn’t. Contractor Joe Bechtold explains the two programs and how he thinks they will affect our industry. Read it.

Check it off. Callbacks kill profitability. So how do you reduce them and keep them at low levels? IE3 has some tips for creating and using checklists to reduce callbacks. Read it.

Millenials…Again! Our industry is seeking talented young people to work in it. But it’s not that easy. Trainer Frank Besednjak has a few tips for contractors on what they can do to get this young talent and to motivate them once are in the industry. Read it.

Tell the story. You need to tell the home performance story to sell the services to your customers. But to get the story right you need to listen to what your customers are telling you. Jeremy Begley shares tips for you to make sure you get the story right. Read it.

Fraud alert. What Do I Do When I Suspect Fraud? ACCA’s Legal Expert, Brooke Duncan has the answer for you in the latest Legal Toolbox article. Read it.

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