Author: Tom Grandy

Noted HVAC financial and business expert Tom Grandy is president of Grandy & Associates, producers of the well-known "Business Boot Camp" series. Learn more at www.GrandyAssociates.com or call 1-800-432-7963.

If Everything Is The Same, Price Is The Deciding Factor!

Kenny Chapman recently presented an outstanding live webinar to our Advantage Members. During his presentation he made the following statement, […]

When Was The Last Time You Updated Your Flat Rate System?

Flat rate, or up front, pricing arrived on the scene in the 90s. It was a true lens change for […]

Moving from Technician to Management!

This article could apply to any person, in any position, but this month we are going to specifically focus on […]

Flash! – Your Wife Is Stressed About the Business!

  Most, but not all, company owners are men.  Men and women think differently.  Ghee Tom, I didn’t need to […]

Is Your Company Customer Friendly?

Over the past 29+ years of working within the trades industry I have noticed some pretty profound changes, within individual […]

How Long Can Your Company Survive Without Income?

The vast majority of workers in the United States live from paycheck to paycheck.  If they lost their job it […]

Technician Productivity Is Moving to the Forefront

You may remember Elijah in the Bible.  He prayed that it would not rain and in fact it did not […]

Technician Productivity Is Moving to the Forefront

You may remember Elijah in the Bible.  He prayed that it would not rain and in fact it did not […]

Out of Sight Out of Mind

Let’s assume for a moment it’s the 1950s and yes I realize that most reading this article are probably less […]

Is Your Service Department on Flat Rate Pricing Yet?

It’s an old topic but it needs to be revisited……again!  Has your service department adopted flat rate pricing yet?  If […]

Don’t Manage the Symptoms, Heal the Problem!

You have a really bad headache. What do you do? Often we search for the bottle of aspirin. Now stop […]

18 Possible Reasons for Poor Performance in Demand Service

Have you ever played the blame game?  Of course you have and it started when you were very young. When […]

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