Author: Tom Grandy
Noted HVAC financial and business expert Tom Grandy is president of Grandy & Associates, producers of the well-known "Business Boot Camp" series. Learn more at www.GrandyAssociates.com or call 1-800-432-7963.
Over the last few issues, we’ve covered the first seven of 13 things not to do on a service call. […]
Last issue, we covered the first four of 13 things NOT to do on a service call. You will remember these were not […]
Over my relatively long life, I have learned a few things. Some things were learned by reading, or through training, while many others were […]
Last issue we began discussing theft in the office. We talked about creating checks and balances, so that no one […]
We have all heard the stories. A company had unbelievable amounts of money stolen by a trusted office employee. Sometimes it’s less than a thousand […]
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