Author: Eric Knaak

Developing a training program can seem daunting at first, but once you begin laying out the steps that need to be taken as well as the resources required, you will quickly understand that it is achievable. To assist you in getting started, I’ve outlined a roadmap that includes some areas you should consider. 

It was a little over a year ago when I learned that I have prostate cancer, and it will be […]

Most of the men that I know are the same. We work hard, we focus on our families, jobs, and […]

2020 seemed to arrive with minimal fanfare and yet here we are, almost one quarter of the way through and […]

When I started in the industry in 1989, the time that it took to be able to perform diagnostics and […]

Picture the scene from “The Lord of The Rings” trilogy where Frodo puts on the ring and he is moving […]

Where do I find new employees and how do I train them? What regulations do I need to be ready […]

How fortunate are we to be in this amazing industry?  To be surrounded by dedicated, hard-working people, to have the opportunity […]

As anyone reading this knows, the HVAC/R industry is a wonderful industry to be involved in and that … other […]

Can GPS be used as a “Big Brother” tool? Yeah, but if that’s why you’re using it, you might want to reconsider the people you’re employing. Eric Knaak talks about the right reasons to install and use GPS in your fleet.