The U.S. Court of Appeals for the D.C. Circuit’s ruling that stayed the proposed regional energy  conservation standards for residential […]

Actions, or to be more precise inactions, by the Environmental Protection Agency (EPA) have caused confusion and uncertainty about the […]

A summer rush is the time when a service department’s day to day operations are put to the ultimate test. […]

Home Performance standards can sometimes be as difficult to understand as Shakespeare, and the results of your work can have […]

If you follow trends in the heating business, it comes as no surprise that radiant heating is one of the […]

A split medium temperature cooler, normally operating at 34° F. utilizing R-134a with a fixed orifice metering device has a customer […]

Communication barriers can often be the cause of a lot of problems when trying to provide a customer with exceptional […]

Do you have a website? Of course you do. We all went to that distributor training back in 2003, and […]

Following your company’s safety guidelines is all it takes to stay safe at work, right? Not so fast. Yes, those […]

During a recent trip to a leading plumbing and heating distributor, I made the time to acquaint myself with the […]

Recent studies have shown most sales people overwhelmingly list price as the number one reason for customers making the purchase […]

For the second consecutive month contractors’ confidence is at an all time high.

For the second consecutive month contractors’ confidence is at an all time high.

The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) today announced the appointment of John Lanier to be Chief Operating Officer of […]

Rheem has selected the 10 recipients for its Rheem Team Top Contractors list for 2012. These companies set the pace for Rheem […]

Who’s going to take over your business and when? This is a question many contractors are currently asking themselves. Learn some strategies for getting a plan in place long before you are ready to make your exit.

The implementation of Obamacare may be the most complicated new employer requirement ever and there are a lot of questions surrounding what needs to be done with less than a year to do it. Find out what you need to know now about how this sweeping healthcare reform law will affect your business.

Geothermal technology is one of the oldest technologies in the world. Learn how innovations in geothermal can boost your bottom line and how it’s growing in popularity on the residential side of things.

Sometimes when a customer has a special need, employees just don’t know what to do. Get some ideas on how to provide exceptional customer service to everyone, regardless of the situation.

By now we have all heard that the regional energy conservation standards for residential natural gas non-weatherized and mobile home […]