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September 2014 Tech Challenge

Use this tech challenge to see who on your team can diagnose the problem correctly the quickest!

Send Your Tattooed Applicants My Way!

Just because an applicant has tattoos, you shouldn’t write them off. One contractor shares why he’ll happily take any of these applicants you don’t hire.

July 2014 Tech Challenge Answer

Here is the answer to the most recent IE3 Tech Challenge.

Ducks Quack, Eagles Soar!

In a world of sameness, companies that differentiate themselves are the ones who win big. So, you have to decide if you’re a duck or an eagle?

Better Than Multi-Tasking, Multiply Your Abilities By Outsourcing

Outsourcing certain job functions can help make your company more efficient and profitable. IE3 looks at some ways you can use outsourcing.

Workplace Law Roundup

The courts and regulatory agencies have been busy when it comes to labor laws. Brooke Duncan has some updates you need to know about.

Getting To The Boss To Sell Commercial Services

If you aren’t getting to the decision maker, then you’ll never get the sale. IE3 has some tips for getting to the boss to sell commercial services.

ACCA 12 QH Is THE Home Performance Standard

Wondering what ACCA’s QH Standard is? Here is an explanation of it and how it helps you and your customers.

After A Long Hot Summer, It’s National Customer Service Week

National Service Week is coming up and it’s a great time to thank our teams for all their hard work this summer.

Keys To Providing Quality Service To Customers Over 50

Working with older customers can take some finesse. But, if you do few simple things you will win these customers and their friends for the long haul.

The Client Journey – Actively Waiting for You

The time frame you give your customers for arrival is seen as the time in which the job will start and be finished between. Learn how to manage this perception.

What If Your PM Agreement Increased Commercial Buildings’ “Gas Mileage” by 25%?

Teaching building owners to think of their building’s efficiency like their car’s gas mileage will help show them the value of building performance services.

This Is Not Your Grandfather’s Washington

The Washington D.C. of the past is no more. Instead regulations, laws, and standards that affect businesses are constantly being developed and implemented.

Market Your Company Using Local Social Networks

Social networking doesn’t have to be on a national level. Here are some tips for using local, private networks to promote your company by being the expert.

Heating Issues – Solving the Client Equation

Contractor Dan Foley shares how to better explain hydronic systems to your customers to reduce confusion and call backs.

Planning & Budgeting for 2015…And Beyond!

If you haven’t started planning for 2015 you’re starting to fall behind. Get some insight from top contractors about how to plan and budget for next year.

Beware of Temperature Extremes – HEAT

Extreme heat poses some serious health and safety issues for technicians. Here are some tips to keep them safe this summer while on the job.

Hiring Professional Managers

Have you ever thought about looking outside the industry for managers? One contractor explains why this may be the best way to get top performing managers.

Tech Challenge – July 2014

Use this tech challenge to see who on your team can diagnose the problem correctly the quickest!

Utilizing the Space in Your Work Vehicle – 5 Easy Tips

Are your work trucks unorganized and in need of some help? IE3 has some tips for decluttering your trucks and increasing efficiency.

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