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March 2019 Tech Challenge

A rooftop system utilizing R-22 with a fixed orifice has a customer complaint of insufficient cooling.The symptoms confirm the thermostat […]

Tech Challenge January 2019 – Answer

A medium temperature cooler utilizing R-134a with a TXV metering device with receiver, has a customer complaint of “warm product.” […]

Collaboration Is Our 2019 Mantra

How fortunate are we to be in this amazing industry?  To be surrounded by dedicated, hard-working people, to have the opportunity […]

ACCA Welcomes 3C Connect into Corporate Membership Program

The Air Conditioning Contractors of America (ACCA) announces that service management software company, 3C Connect, of Kent, Washington, has joined […]

High Efficiency Homes – Avoid Trouble Ahead

Behold, the home of the future!  The home with special high-efficiency windows, doors, appliances, and lights.  A space-age ventilation system that exhausts harmful pollutants and brings in healthy clean air for the […]

Your Next Big Job Could Be Right Nextdoor

Most contractors I know understand the value of being the first to advertise on a new social media advertising platform. […]

You Need To Be Doing Design/Build

At age 12 I started working for my father carrying his tools. I recall sitting in the snow watching my […]

Training Your Team

I was asked to write an article about tips for the best ways for contractors to train their teams.  However, […]

Commercial Contractors Thrive On Teamwork

One of my first clients was a commercial real estate developer who managed 103 million square feet of industrial and office properties in […]

Protect Your Eyesight

Eyesight is priceless and should be treated that way. Do everything you can to protect your eyes by following your […]

Tech Challenge – January 2019

A medium temperature cooler utilizing R-134a with a TXV metering device with receiver, has a customer complaint of “warm product.” […]

Building Profits With Consumer Financing

HVAC contractors: if you want to win more business, you must offer financing options, including “second-look” financing for those who […]

Does Your Approval Rating Surpass That Of The U.S. Congress?

Remember the old days? Democrats and Republicans would fuss and fight all day long and eventually, through some give and […]

Tech Challenge – November 2018 Answer

A frozen food case utilizing R-507A with a TXV metering device (and receiver) has a customer complaint of “warm product.” […]

Do Life and Work Skills Begin at Home?

At the start of 2019, I send you my best wishes for much good health, passionate customer relationships and business […]

Employees, Vacation, and Overtime Pay

Question: I have a question regarding paying an employee overtime.  Let’s say an employee has 43 hours owed him/her in a […]

Tech Challenge – November 2018

A frozen food case utilizing R-507A with a TXV metering device (and receiver) has a customer complaint of “warm product.” […]

Working With Customers Who Live In High Crime Areas

Sometimes you have to perform work in a high crime area. Here are some tips for protecting your team members, your tools, and your vehicles.

The Change Is Here

It’s November, election day this year is Tuesday, November 6, and you’re probably expecting insightful political analysis from me. But, […]

Tech Challenge – September 2018 Answer

A medium temperature cooler utilizing R-134a with a capillary tube feed device has a customer complaint of warm beer. The […]

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