Frank Besednjak Offers a New Video on Customer Satisfaction
Posted on:
Based on the Customer Satisfaction Pyramid, this professionally produced program allows your team to get a better understanding of the various experience levels that lead to customer loyalty. The video is not only entertaining, but will also help the viewer understand the importance of creating great experiences for customers rather than just getting the sale or fixing the problem. A must see at your next employee meeting!
For a short sample of the video click here.
For more information, or if you want to order the DVD version, contact Frank through his website here.
Latest posts by ACCA Now (see all)
- All Industries Risk Management Academy Offered by Federated Insurance - October 24, 2022
- ACCA Past Chairman Inducted Into Contracting Business HVAC Hall of Fame - October 18, 2022
- How Do I Combat the Amazon Effect? - September 1, 2021
Posted In: ACCA Now, Partner News
