ACCA Welcomes XOi Technologies Into Corporate Membership Program
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The Air Conditioning Contractors of America (ACCA) announces that leading technology firm, XOi Technologies of Nashville, TN, joined ACCA’s corporate sponsor program as a Business Associate Member.
ACCA’s corporate membership program enables HVACR industry suppliers and manufacturers to demonstrate an extraordinary commitment to ACCA members through year-round support of the association’s activities. The corporate membership program also provides manufactures and suppliers with increased access to ACCA’s nationwide network of contractors through tailored communications and marketing campaigns throughout the year.
“ACCA welcomes XOi Technologies commitment to the contracting industry by supporting ACCA’s Corporate Partner program,” said Barton James, ACCA interim president and CEO. “By joining ACCA as a corporate member and forming a strong partnership with ACCA, XOi is contributing to programs and resources that help contractors improve their operations. We’re very excited to see contractors work with XOi’s innovative products that can help with customer service and improve technicians’ communications skills.”
XOi Technologies was built with field service technicians in mind; they understand the value of experienced technicians—and the struggle to train new ones. In 2016, they launched XOi Vision™, their field technology platform, after further conversation with hundreds of service businesses, realizing the real threat of the growing skilled trades gap and end customer trust issues were readily apparent.
“XOi Technologies is excited to join ACCA and communicate directly with many of the nation’s best contractors,” said Aaron Salow, CEO of XOi Technologies. “We’re committed to contractor excellence and we’ll be helping contractors understand how our field technology can help their service business do more jobs, with less techs, at higher quality. Supporting ACCA is a clear demonstration that we care about contractors and their success.”
For more information, please contact ACCA’s Director of Industry and External Relations, Todd Washam, at todd.washam@acca.org or 703-824-8864.
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About XOi Technologies
XOi’s Vision™ platform uses workflow automation, NLP, computer vision, and machine learning to streamline documentation of service calls, facilitate real time remote support, intelligently archive and resurface service content, and improve customer transparency from the frontlines of field service. We empower our field service customers to effectively put their best tech on every site, which speeds resolution of issues, reduces cost and increases sell- through of recommended maintenance and upgrades. XOi customers typically see a 35% increase in tickets closed per technician, a 24% increase in the revenue value per ticket, and a significant increase in first time fix rates. www.xoi.io
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