I-9 Forms and Employee Documentation
A member recently asked ACCA about the appropriate paperwork that they should have employees fill out and what documentation the employee needs to provide. ACCA’s Hilary Atkins shares what you need to know.
Management
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Who Is Your Go To Tech?
There are 30 seconds left in the game, and your team needs a three-pointer to defeat your rival from across […]
How Am I Supposed to Handle Compensation for Travel Time?
Question: We pay a flat daily amount of $15 to our techs which we call a “travel fee.” Should this payment […]
18 Reasons for Poor Performance
Have you ever played the blame game? Of course you have and it started when you were very young. When your mom […]
How HVAC Contractors Can Handle Third-Party Sexual Harassment
How many times have you had a technician return from a service call and report an uncomfortable interaction with a […]
Back To The Future: Work & Consequences
Where is society headed regarding professionalism, ethics, and grit? Do you wonder if people learn to work at home or […]
Strategies for Increasing Service Agreement Sales
The HVAC industry has primarily been a seasonal industry. During the slower months, service agreements can be the key foundation […]
Coworker Synergy in 2021
More than ever, this new year will require employees who can work together as a team. Within most companies’ departments such […]
Can Employers Make Vaccines Mandatory in COVID-19?
Question: Things seem to be calming down some, thank goodness, relating to COVID-19 and the avalanche of guidance and regulations and […]
Cultural Diversity & Inclusion in the HVACR Community
It’s no secret that the heating, cooling & refrigeration industries have historically been dominated by males, predominantly heterosexual, Caucasian males, […]
The Importance of Mental Health in the Workplace
Workplace struggle is real, especially in the HVAC industry. Employers and employees alike can experience work-related stress. Stress causes around […]
Taking Advantage of Being a Woman-Owned or Woman-Managed HVAC Business
In a male-dominated industry, there are certain advantages to being woman-owned or having women in upper management positions. It’s a […]
Men, Take Better Care of Your Health
The HVACR industry is constantly changing and evolving, and even though more women are joining this rewarding career, the majority […]
Mix It Up: The Power of Industry Networking
Bob Champe’s career path in the HVAC industry probably sounds pretty familiar: He started out as a maintenance tech, moved to service, and […]
Workforce – Chronic Problems, Proactive Solution
Pick an HVACR contractor at random and you’re likely to hear the same report: So much work, not enough good employees. […]
The Power of Grit
In November, I had the honor to speak at ACCA’s Service Manager conference in Dayton, OH. The speech began with […]
Preparing To Succeed
Picture the scene from “The Lord of The Rings” trilogy where Frodo puts on the ring and he is moving […]
Stop Analysis Paralysis–Make Better Management Decisions
Seminar attendees often ask me about time management. They’re interested in getting more done, being efficient and making better choices […]
Planning For The Future: Succession Planning for Contractors
Whether you think you’ll hand over your company to family members or sell to another contractor, you should develop a succession plan years ahead to […]
Paying Piece Rate/Spiffs/Commissions
Question: Are piece rate/spiffs/commissions permitted to be paid as a bonus once per quarter? Can “incentive pay” be saved up and […]
