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Management

Department of Labor to Step Up Onsite FMLA Investigations

Recently the DOL announced it is planning on doing more onsite FMLA compliance investigations. ACCA’s Hilary Atkins has details on what you should be doing.

How to Handle Passwords When Key Employees Leave

When employees leave, by choice or not, you need to make sure that you are protecting your company’s confidential information by changing all passwords.

Hard Workers Are Not Extinct…They’ve Been Busy Serving the Country

There is a lot of talk about a shortage of quality workers. Some contractors have found hiring veterans to be one of the best options to filling open spots.

IRS Issues Warning About Health Care Premium Reimbursements

The Affordable Care Act is confusing to many employers. And the IRS just issued a warning for employers who are reimbursing employees for premiums pre-tax.

Lifetime Ownership Buyout

Having a plan in place for ownership buyout is necessary to ensure your company continues to be successful in the event that one partner wants or needs to leave.

When The Customer Isn’t Right – Handling Bad Customers

When customers cross the line from angry to abusive, you need to get the situation back under control quickly. IE3 has some tips for handling these customers.

Profit Is NOT A Dirty Word!

Despite what you hear, making a profit is a good thing! Tom Grandy explains why profit is not a dirty word and why you need to be making one.

Employers Beware: OSHA and NLRB Collaborating Together

The NLRB & OSHA are collaborating on a program for reporting perceived safety or health violations in the workplace. IE3 has details on how it could effect contractors.

Nobody Wants to Work with the Angry Guy

Employees who have chips on their shoulders can be toxic to your company. Here are some tips for diffusing their angry and getting them back on track.

Staying Cool When Things Heat Up!

When things heat up it can get hectic around your company. If you want to meet your customers’ demands, you have to stay cool, calm, and collected.

Taming the Paperwork Monster

Paperwork can quickly get out of control when you are busy running a business. IE3 has some tips on slaying the paperwork monster and to get you organized.

Locking Horns With A Know-Nothing Employee

Know-nothings are just as, if not worse, than know-it-alls in your company. Here are some tips for getting them to step it up, or the next step is out the door.

What Kind Of Sales Meeting Are You Having?

Your sales meetings set the stage for your employees performance. If you aren’t running them at the efficiency of an aircraft carrier, you aren’t helping your team.

Keeping Costs Low When Gas Prices Rise

You can’t control the cost of gas, but you can do things to help reduce consumption. Here are tips for saving cash at the pump, when prices are soaring.

Don’t Forget About Your Office Staff

When it’s busy, it’s easy to focus on your team in the field. However, your office staff is just as critical to your success, so don’t forget about them.

Know-It-All Employees Giving You a Headache?

You need talented people on your team, but know-it-all employees can be poison. Here are some tips for handling the know-it-all who is causing chaos.

Managing Your Clients’ Journey – The Initial Contact

The sales process is a journey for your customers. Frank Besednjak is breaking down each step of the journey and the first step is the initial call.

Performance Reviews For Success

Employee reviews often make managers groan. However, when done properly, they can be used as a tool for not only employee improvement, but also for appreciation.

Processes That Create Success

You need to have set processes in place, so that every opportunity becomes a sale. Here are some tips for creating a process for sales success.

Latest Rulings & Regulations for Employers

Contractors need to be aware of the various guidelines & regulations the govern their business practices. Brooke Duncan sheds some light on some of the newest to pop up.

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