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Customer Service

Elite Customer Service Puts Arizona Contractor Company In A League Of Their Own

You’d be hard pressed to find a company that says that customer service is not a priority. However for Magic […]

Listening And The Short Attention Span

Improved listening skills enable service professionals to establish trust and better customer rapport. Enhanced rapport can yield many mutual benefits. […]

Holiday Gift Guide for Contractors

Have you completed your holiday gift list for customers and employees? Better get going.

Staying Sane While Swamped

You’re going to get busy this summer. You know it. Here are steps you can take now to be ready to manage the chaos instead of being managed by it!

Online Reviews: Don’t Give Into Blackmailers

Ironically the same day I was asked if I would share what I’ve learned about taking advantage of the good […]

Build Relationships with the Right PM Program

Preventive maintenance programs play a key role in contractor profitability and growth, yet many companies still don’t do it right. Here’s how several successful contractors have built strong PM programs, and how they keep those programs growing.

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