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Author: XOi Technologies

XOi’s holistic communication tool changes the way commercial and residential field service companies communicate and serve their customers. The easy-to-use app arms techs with the tools and information needed to bring efficiency, transparency, and expertise to every job. XOi Technologies is an ACCA Corporate Partner.

Battling Inventory Shortages in the Trades

3 Ways To Combat Extended Lead Times & Backordered Equipment For decades, manufacturers and developers in various industries have adopted […]

Technician Accountability + Your Bottom Line

How To Utilize Technology To Improve Employee Engagement and Move Your Business Forward  No matter the industry, perhaps the most […]

Video Conferencing and Virtual Assistance in Field Service

It’s no secret that the ongoing pandemic has changed the way the world both lives and works. We’ve all been […]

Keys to a Successful Software Change

How to Motivate Your Team and Get the Most Out of New Technology CHANGE. Ready or not, here it comes. […]

Is Your Company Reliant on Tribal Knowledge?

In field service, the core of any service company is the strength and tribal knowledge of its service technicians. At […]

XOi Announces Data-driven Collaboration with Carrier

HVAC industry pioneer and AI-based field services solutions provider empower contractors to deliver more efficient, convenient customer experience. XOi Technologies, […]

Women in the Trades: A Vast, Neglected Resource

Article originally appeared here. No discussion of self-help recruiting would be complete without considering the advice Abigail Adams gave to […]

Don’t Bite Off More Than You Can Chew

Applying Microlearning to Technician Training Article originally appeared here. Even before the pandemic, remote and online methods of education and […]

Field Service Industry 2020 Year in Review + 5 Trends To Look Out for in 2021

Article originally appears here 2020 was a challenging and memorable year across the globe. The still ongoing pandemic dramatically reshaped […]

Field Service MythBusters: Tackling the Industry’s Most Common Myths (Part 2)

This blog article by XOi Technologies originally appeared here. When you’re in the field service industry, you’re absolutely smothered in […]

Field Service MythBusters: Tackling the Industry’s Most Common Myths (Part 1)

This blog article by XOi Technologies originally appeared here. For decades, the field service industry has been plagued with stigmas […]

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