Be a Good Doctor
Just as a physician diagnoses and treats ailments, technicians diagnose and repair issues within a home’s systems. However, being a […]
Author: Jerry Rollins
Jerry Rollins is the CEO of BGDG Group, which is dedicated to making a lasting impact on tradespeople. He can be reached at jerryrollins@bgdggroup.com.
Leadership Lessons: Finding the Right People
Keys to Success in HVACR and plumbing services rely heavily on certain attributes that set exceptional technicians apart. These attributes […]
Too Techie = No Checkie
One common challenge faced by homeowners is the excessive use of technical jargon by HVACR professionals, which can lead to confusion and frustration. This phenomenon is known as the Curse of Knowledge. Read more here.
Solving the Key Shortage
Jerry Rollins shares how his company is solving the employee shortage problem.
