Author: Ed Janowiak

This blog is another take on a vital conversation that needs to be discussed with your customers, how the system is going to perform. Many customers are used to oversized equipment that can quickly drop the temperature in their house (and leave them feeling uncomfortable because it’s humid). It’s vital to have “the talk” when you’re sitting at the kitchen table. If you have “the talk” now, you won’t have the callbacks later.

In the HVACR industry, it’s all too common to hear comments about ductwork being too big or too small based solely on appearance. Similarly, there are far too many comments that a system will never condition a space properly just by looking at it. While everyone is entitled to their opinion, there is a significant difference between opinions based on expectations and those grounded in precise measurements.