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Author: Audrey Henderson

Audrey Henderson is a Chicago-based independent writing and research consultant specializing in sustainability, affordable housing, popular culture and the arts, travel, mental health issues, interpersonal relationships and business. Her written work has appeared in Transitions Abroad, Sustainable Cities Collective, Scripps Natoinal Digital, JustMeans and tcrBLOG, the online outlet for The Chicago Reporter.

The Future of Refrigerants in the HVACR Industry

While the contracting industry is still in the midst the R-22 refrigerant phaseout, ACCA is already working to address the […]

Using Old Software with Windows 10

Extended support for Windows XP ended in 2014; mainstream support ended in 2009. Mainstream support for Windows Vista ended in […]

Qualifying as a Minority or Woman-Owned Business

If you are a business owner who is female or a person of color, becoming certified may be an avenue […]

Beware of Email Scams Targeting Contractors

You receive an email offering a “service” to match “true professionals” like your company to paying customers, along with “certifying” […]

What Is Constructive Dismissal?

In the United States, except for workers employed under collective bargaining agreements or formal employment contracts, employment is generally considered […]

Big Ideas, Innovations, and Determination Make Trademasters Service Corp. Leaders In The Commercial Market

Trademasters Service Company, headquartered in Lorton, Virginia has a total workforce of more than 130 people. However, owner and general […]

How to Deal with a Referral Gone Bad

One of your best workers recommends a friend or family member for an opening at your company, whom you gladly […]

Electronic Backup Options

If you don’t back up the files and programs on your personal or your company’s computers and mobile devices, you […]

An End to Net Neutrality: How It May Affect You

Ajit Pai, the Republican chair of the Federal Communications Commission, recently announced that the FCC would reverse requirements instituted in […]

What Are Reasonable Accommodations?

Under the Americans with Disabilities Act (ADA), employers are required to provide “reasonable accommodation” to qualified employees or job applicants […]

Overtime or New Hires?

During the busy heating season, your company’s resources (including staff) are often stretched to the limit. What’s the best approach […]

The Return Customer

You lost a customer to a competitor. It happens. But now that customer is back and wants to work with […]

Simple Cybersecurity Fixes

The massive Equifax data breach has put cybersecurity back in the news. Understandably, many individuals and business owners are concerned […]

Handling the Aftermath of Hurricane Harvey

At its height, Hurricane Harvey was a Category 4 hurricane, packing winds of more than 100 miles per hour. But […]

Do You Need a Private Accountant?

Keeping the books is a responsibility for every company, business owner or entrepreneur, either through a DIY approach or by […]

Dealing with Shrinkage

In the HVACR industry, equipment is handled by a number of people during the normal course of operations. And even […]

Financial Literacy for Small Business Owners

You know all about running your business — or do you? You may be an expert at running the day-to-day […]

Sending Workers Home

One of your crew arrives on the job sneezing, coughing and obviously really ill (and contagious!) Can you send him […]

Unemployment Claims: When Are Employers Liable?

Some unemployment claims are clear cut, in favor of either the displaced worker or the employer. Laid off full-time workers […]

Enhancing Company Culture to Reduce Turnover

Paying your workers well plays a big role in keeping them happy, but a fat paycheck and generous perks only […]

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