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Training Tip: Derailing Customer Service Woes

Dealing with customer concerns in business is like a runaway train: If you don’t stop it immediately you might not […]

Read the Latest Edition of ACCA Now Online!

Hot off the press! The latest edition of ACCA Now magazine is now available to read online. This edition features […]

July/August 2024 ACCA Now Tech Challenge

A frozen food case utilizing HFC R-404A with a TXV metering device (and receiver) has a customer complaint of “warm […]

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States Taking Different Baby Steps Towards IRA Rebate Programs

Contractors excited to inform their customers about the Inflation Reduction Act’s (IRA) $8.8 billion in rebates for residential energy efficiency improvements may have to wait a little longer as states take a deliberate approach towards developing programs that will vary greatly from state to state.   Learn more from one of the latest ACCA Now articles. 

Training Tip: Skill Practice for Team Excellence

When looking to enhance the skills of your team members, the art of skill practice should play a major role. […]

Leadership Lessons: Finding the Right People

Keys to Success in HVACR and plumbing services rely heavily on certain attributes that set exceptional technicians apart. These attributes […]

ACCA’s 2024 Commercial Contractor of the Year: Pro-Air Mechanical

When it comes to running a successful commercial HVACR business, it all comes down to having and living the right […]

May/June 2024 Tech Challenge Answer

A medium temperature beverage cooler utilizing R-134a with a TXV metering device and liquid receiver has a customer complaint of […]

Looking Forward to the Year Ahead

I am honored and excited to serve as chair this year and hope to continue the momentum recent past chairs […]

How to Find a Mentor

“Hey, Mr. Stark, will you be my mentor?”  You go to an ACCA conference knowing Mr. Stark will be there, […]

Have You Reviewed the OSHA Top 10 Recently? 

By: National Account Executive Patrick Cunningham, Federated Mutual Insurance Company  The Occupational Safety and Health Administration (OSHA) Top 10 list […]

March/April 2024 Tech Challenge Answer

A reach-in cooler utilizing R-134a with a capillary tube feed device has a customer complaint of warm product. The symptoms […]

ACCA’s 2024 Residential Contractor of the Year: FLAME Heating, Cooling, Plumbing & Electrical

Congratulations to FLAME Heating, Cooling, Plumbing & Electrical for being named ACCA’s 2024 Residential Contractor of the Year! Read more here.

Leadership Lessons: Are You a Leader?

Can you learn leadership from a book? Yes. Does that make you a leader? No. The only way that you can be a leader is to lead. Read more here.

Allied Organizations Go to Bat for Contractors

FRACCA’s board recently spent a day at the Florida Capitol, where they met with 21 senators and representatives from across the state. CAAG is gearing up to fight for two contractor priorities in the coming session. Read more here.

January/February 2024 Tech Challenge Answer

A medium-temperature cooler utilizing R-134a with a TXV metering device with the receiver has a customer complaint of “warm.” The symptoms confirm warm product, and the condensing unit is cycling frequently on the LPC (low-pressure control). What are the “possible causes” with the following measured conditions on this field service check sheet? Find out here!

Chair’s Column: Taking the Time from Working “in” Our Businesses to Work “on” Them

At times like these, it is important for honest contractors who are facing challenges to take time out of working “in” their businesses to work “on” their businesses. Read more in this article from Dr. Stephen Pape.

Too Techie = No Checkie

One common challenge faced by homeowners is the excessive use of technical jargon by HVACR professionals, which can lead to confusion and frustration. This phenomenon is known as the Curse of Knowledge. Read more here.

Resource Round-up: The Not-So-Secret ACCA Member Benefits – Fourth Edition

Have you ever been seeking an ACCA member benefits resource but can’t seem to find what you’re looking for? Are you a new member looking for the bountiful resources available to you? Resource Round-up is here to help!

Capitol Insights: New Federal Regulations Affecting Contractors: EPA, OSHA, and DOL

Find out what ACCA has been up to in the government relations realm in this edition of Capitol Insights.

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