Setting realistic expectations for HVACR performance: educating clients for efficiency and comfort
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When customers expect their system to handle heat loads it was never sized for, complaints start rolling in. Explaining why their system can’t exceed its designed capacity helps customers understand realistic performance limits and manage their expectations. Here’s how to inform customers so they know their system’s capabilities and limitations.
Manager of HVACR Education at Air Conditioning Contractors of America
Matt Akins is ACCA's Manager of HVACR Education. He can be reached at matt.akins@acca.org or 703-824-8867.
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- Setting realistic expectations for HVACR performance: educating clients for efficiency and comfort - October 29, 2025
Posted In: ACCA Now, Aside, QA, Quality Standards, Residential
